What Our Privacy Policy Covers
This privacy policy outlines the collection and usage of personal information by Limency. It applies to personal information obtained through various interactions, such as website visits, registration, product orders, and communications with us. We define “personal information” as data that identifies, relates to, describes, or can be associated with an individual. Please note that we do not control the privacy practices of websites or applications not owned by us.
What We Collect
We gather information about you from multiple sources, depending on our relationship with you. The following are examples of the types of personal information we collect and how we utilize it:
| Activity | Examples of Personal Information Collected | Primary Purpose for Collection and Use |
|---|---|---|
| Account Registration | Name, email address, Internet, application, network activity (e.g., cookie IDs, browser visits), birthday, zip code (optional) | Maintaining your account, offering functionalities, saving user preferences, and transaction history |
| Communications With Us | Name, contact information (e.g., email address, phone number), additional information provided by you | Responding to inquiries, providing support, recording customer service calls for quality assurance |
| Promotional Communications | Contact information, interaction data with promotional messages | Sending promotional materials, understanding interaction with communications |
| Purchasing | Name, shipping address, payment information, billing address, email address, Internet, application, network activity | Fulfilling orders, processing payments, providing receipts, order updates |
| Payment | N/A (handled by payment gateway) | N/A (refer to PayPal and Stripe privacy policies for details) |
| Posting in Public Forums | Information shared in public spaces or on social media | Understanding opinions, improving services |
How We Use Your Personal Information
In addition to the purposes outlined above, we use personal information for the following:
- Providing website access and supplying requested goods or services.
- Identifying you during website visits.
- Fulfilling requests, such as product delivery and returns.
- Communicating with you about orders, services, and promotions.
- Detecting and investigating security incidents or fraudulent activities.
- Notifying you about important website or service changes.
How Do We Share Your Personal Information Outside of Limency
Unless mandated by law, we will not share, sell, or distribute your information without consent.
How Do We Secure Your Personal Information
We understand the importance of protecting personal information and employ technical safeguards and information security technologies to ensure security. Our associates are dedicated to safeguarding your information.
How Long We Retain Your Data
Comments and metadata are retained indefinitely for automated spam detection. User profile information for registered users is stored until deletion.
What Rights You Have Over Your Data
You can request an exported file of your personal data or request its deletion. Administrative, legal, or security obligations may necessitate retaining certain data.
Where We Send Your Data
Visitor comments may undergo automated spam detection.
Changes To This Policy
Any revisions to this policy will be posted on the website.