Pet Memorial Stone, Dog Memorial Stone, Personalized Pet Memorial Gift, Dog Memorial Gift, Pet Headstone, Pet Grave Stone, Pet Grave Marker

Whatever you type above is printed exactly as typed — please check spelling and capitalisation before adding to cart.

We email you a digital proof before anything is made. If you would like changes, reply within 24 hours and we will revise it; otherwise we begin production using the proof as sent, so your order is not delayed.

HOW TO SEND A PICTURE? You can upload the photo using the Upload Photo field on this page, or email us at contact@emerlix.com

HOW TO CUSTOMIZE ?? - Customization process is very simple and easy, please choose your size first, then place your order, you can either leave a seller note or send us a message after your order is placed. Please do not forget to send the picture that you would like to use. We will make your memorial stone ready within two business day and delivery takes 3-6 days for the continental United States.

UNIQUE MEMORIAL STONE - Since we know how hard it is to lose a pet family member, we are giving you a chance to keep your memories alive and say goodbye to your best friend in a soul-touching personalized memorial stone. An elegant way of expressing your pure grief over the tragic loss, showing how deep the bond was with your now-in-heaven dear pet.

NOT HAPPY?? - We do our best to prepare, pack and ship your package. We know memorial stones are very important therefore we double-check everything to make sure there is no misspelling in customization, no cracks or scratches on the stone. Even if we do our best, mistakes happen, if you receive a broken, scratched, or wrong memorial stone please contact us right away, we will send you a replacement. We only want you to double-check the customization details you provided.

All our designs are prepared for dogs, however, if you lost your lovely cat, horse, lizard, rat, or any other friend. We can make little adjustments, we may change the words or we can replace the dog paw with a fish or horse so do not hesitate to contact us for that type of request.

🛬 PROCESSING & DELIVERY 🛬

★ Your order will be carefully wrapped and securely packaged to ensure it arrives in perfect condition.

★ We always use fast and reliable shipping services.

🧩 ORDER TIMELINE – FROM PURCHASE TO DELIVERY

1️⃣ Design Proof (within 24 hours)

After we receive all required order information (photos & personalization details), our designers create a design proof and email it to you within 24 hours.

2️⃣ Review Window (24 hours)

If you would like changes, reply within 24 hours and we will revise the proof. If we do not hear from you, we begin production using the proof as sent, so your order is not delayed.

3️⃣ Production Time (3–5 business days)

⏱ Each piece is made to order within 3–5 business days.

4️⃣ Shipping Time

🚚 United States: 5–12 business days. International: 8–17 business days.

📦 Estimated Total Time:

👉 Approximately 10–19 business days within the United States from placing your order to delivery, and 13–24 business days internationally.

🛡️ ORDER & REFUND POLICY 🛡️

❌ Order Cancellation

• You may cancel your order within 24 hours of placing it, before production begins.

• A full refund will be issued.

✏️ Design Revisions

• Design changes are accepted within 24 hours of receiving your proof.

💯 Our Guarantee

• If your item arrives with a manufacturing defect, is damaged in shipping, or does not match the design proof we sent you, contact us within 30 days of delivery with photos.

• We will remake it free of charge or issue a full refund.

• Because each piece is personalized, we cannot accept returns for change of mind.

📩 Please note:

Once production has started, cancellations or changes may no longer be possible. However, we will always do our best to support you.

We email a design proof within 24 hours. Production takes 3–5 business days.

Shipping after production — United States: 5–12 business days. International: 8–17 business days.

Returns accepted within 30 days of delivery for manufacturing defects or shipping damage, with photos. Shipping policy · Refund policy