Engraved Slate Pet Memorial Stone: Custom Photo, Name & Dates

🌿 PRODUCT FEATURES:
🖼 Custom Photo: Upload a picture of your pet for the heart-shaped cutout center
🐾 Personalized Name & Years: Add your pet’s name and lifespan (e.g., Sadie 2012–2025)
🌿 Natural Slate Material: Made from real stone, 3mm thick
💖 Heart Shape Design: Symbolizes the deep love and connection shared
📏 Available Sizes: 5.9" x 3.9", 7.8" x 5.9"— fits perfectly on garden soil, shelves, or memorial corners
🧍 Includes Stand: Choose between 2 stand types for indoor display (optional)

🎁 Perfect for:
- Pet loss sympathy gifts
- Memorial gardens or gravesites
- Home tribute corners
- Pet owners honoring dogs, cats, and other beloved animals.

🧽 Product Care Instructions (as shown in images):
- Keep in cool & dry places
- Do not scrub, soak, or use harsh chemicals
- Hand wash only and dry with a soft cloth
- Display at a 45-degree angle using a stand
- Avoid prolonged direct sunlight for indoor display

🛬 PROCESSING & DELIVERY SPECIFICATIONS 🛬

★ Your puzzle will be carefully wrapped and securely packaged to ensure it arrives in perfect condition.

★ We always use fast and reliable shipping services.

🧩 ORDER TIMELINE – FROM PURCHASE TO DELIVERY

1️⃣ Design Proof (6–12 hours)

After we receive all required order information (photos & personalization details), our designers will create a professional design proof and send it to you within 6–12 hours for approval.

2️⃣ Production Time (3–7 business days)

Once the design is approved, your custom puzzle will be carefully produced.

⏱ Processing time: 3–7 business days.

3️⃣ Shipping Time (FREE SHIPPING – USA)

After production is completed, your order will be shipped promptly.

🚚 Shipping time: 3–8 business days (USA – Free Shipping).

📦 Estimated Total Time:

👉 Approximately 7–15 business days from placing your order to delivery, depending on design approval time and shipping location.

🛡️ ORDER & REFUND POLICY 🛡️

❌ Order Cancellation

• You may cancel your order within 24 hours after placing it.

• A 100% full refund will be issued — no questions asked.

✏️ Design Revisions

• We offer unlimited design revisions based on your requests.

• Design changes are accepted within 24 hours after placing your order, to ensure smooth production.

💯 Satisfaction Guarantee

• Your satisfaction is our top priority.

• If you receive your order and are not satisfied for any reason — including design, quality, or craftsmanship — simply contact us.

• We will provide a full refund or remake the product until you are happy.

📩 Please note:

Once production has started after the design is approved, cancellations or changes may no longer be possible. However, we will always do our best to support you.